Tuesday, 12 May 2015

Pesky Companys who demand to know your status of position



I was hounded this afternoon by collection house because Vodafone demand to know my statement of position and whether can pay any more than the $5 I am currently paying to pay off my overdue account.

Well let me say I was not in the best frame of mind to be giving out details of my current financial situation. For one I was caught in a PMS State, so I was already agro, and then with depression on top and whats been happening lately in my life yeah I wanted to give the lady who was demanding to know this information an ear full.

I tried to stay polite, but really i was festering angry inside, and I could feel my body and my mind being overwhelmed.

When someone demands to know where every dollar of your money goes, well thats intrusive and damn irritating. For one I don't know where every dollar does go, I have bills like everyone else does and yes I have made mistakes in the past with impulsive spending sprees. I am still paying the consequences for them. But I'm afraid a lot of this was caused by my health issues and the Borderline Personality disorder diagnosis that I fight on a daily basis.

In my brain there has been no word such as NO. If i wanted something I got it regardless of the outcome and consequences.
Now I am a bit more savvy but sometimes i still get caught in the impulsive recklessness which is part of my diagnosis.

Anyway back to this pesky phone call this afternoon, I was advised to have a medical certificate sent to the Vodafone office, and this would avoid the 3 monthly pesky phone calls asking to raise the amount paid every week off the account.

I couldn't help but feel like this is a really poor way to treat people. Companies are ringing vunerable individuals and demanding to know why they cant pay more off their outstanding accounts.
Could they be leading people down negative paths because of their actions? Its hard to know. But I was incredibly distressed after my phone call this afternoon so if it can have that effect on me who knows how others are getting on.

Every 3 months seems a bit excessive, especially when the people who are paying them every week are actually keeping up with the payments effectively.
I wonder if some of these phone calls lead people down the path of suicide and self harm.


Maybe companies such as Vodafone could think of more effective ways to get the information required without putting individuals in such a vulnerable headspace.
They forget there are some out there that literally haven't got a lot of money to spare, by the time they pay their rent and important bills,
Not everyone gets a full time pay or is on a high wage.


Vodafone shame on you!


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